Last updated: June 2025
At TryMeela, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Meela platform, including Meela Pro. By using our services, you agree to the practices described in this policy.
Information We Collect
We collect personal information that you provide directly to us, such as your name, email address, and age, if you choose to share it. In addition to this, we gather usage data to understand how you interact with Meela—this includes the quizzes you complete, your performance, learning preferences, and session activity. We also collect device information, such as your browser type, device model, IP address, and approximate location, which helps us optimize the platform for different environments.
How We Use Your Data
We use your data to personalize your experience and provide you with relevant learning content. It also helps us improve the performance and functionality of the platform, offer customer support, and ensure compliance with applicable laws. Your information allows us to build a better learning environment that adapts to your progress and needs.
Cookies & Analytics
Meela uses cookies and third-party analytics tools like Google Analytics to track engagement, identify trends, and enhance user experience. These tools may collect anonymized data to help us understand how users navigate our site. You can control or disable cookies through your browser settings at any time if you prefer not to share this type of data.
Data Sharing
We do not sell your personal information to third parties. However, we may share limited data with trusted service providers who help us operate the platform—for example, payment processors and hosting services. These partners are required to handle your data securely and only for the purposes we've outlined.
Children’s Privacy
Meela is designed for learners of all ages. For users under the age of 13, we require verified parental consent in accordance with child data protection laws such as the Children’s Online Privacy Protection Act (COPPA). We take extra care to ensure that any data collected from minors is handled with strict privacy safeguards.
Data Retention & Security
We retain your data for as long as your account is active or as needed to provide our services. All personal data is protected using industry-standard encryption and security protocols, both during transmission and at rest, to prevent unauthorized access or misuse.
Your Rights
You have the right to access, update, or request deletion of your personal information at any time. If you wish to exercise any of these rights or have questions about how your data is handled, you can contact us at privacy@trymeela.com. In jurisdictions where consent is required for data processing, you may also withdraw your consent at any time.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable laws. If we make any significant changes, we will notify you via email or through in-app messages so you have the opportunity to review and understand the updates.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, you can reach us at privacy@trymeela.com